Grand Hyatt San Antonio River Walk

I liked the location of the hotel to the Riverwalk and alamodome. I also liked the convenience of parking options for my car. The hotel was clean and the staff was friendly and helpful. I arrived early, and they were able to check me into a room. I was expecting to wait until check-in time, but they were able to accomated me early. That was appreciated. They have dining at the hotel- ruth chris steak house, or you can eat on the Riverwalk. Access to the river walk is right at the hotel, too.

Here are things I was dissatisfied with. Pay almost 50 a day for parking. Breakfast included in stay yet was charged for it even after asking twice about it at front desk and have to call to get credited back. Still wanted to upcharge me for a room on higher floor with better view when I was already paying a high premium for the room. The property was beyond clean bed was great other than these things hotel itself was beautiful and great and clean.

The hotel was exceptionally clean. The staff was amazing! I wish I could remember everyone’s name! Everyone was warm, welcoming and knowledgeable. The young man that checked us in, went out of his way to help me with some information. The young man in the little market was so helpful with our selections. The valet team is amazing! I think they would have driven me home had I asked them. lol! Every one and every thing was perfect!

The hotel was wonderful. It was easy to park, too. The parking ended up being free. It was easy to get to the Riverwalk and restaurants. I highly recommend staying here. The rooms on the 12th floor all adjoined. I asked for adjoining rooms and the lady at the desk said they didn't. But, when we arrived they adjoined.

Very close to riverwalk. Business class hotel, all service is of high level. Room is very clean and there is possibility to tune the temperature. Very good bath room!